44fb Privacy Policy
Your personal information is completely safe with us. This document provides a full description of how 44fb collects, uses, and protects your data.
1. Introduction and Applicability
44fb ("we", "our", or "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. This privacy policy document applies to our website 44fb.cam and all related services.
This policy describes what kinds of personal information we collect about you, how we use and store it, who we share it with, and what rights you have. Please read this document carefully.
By using our services, you are considered to have consented to this privacy policy. If you do not agree with any condition in this policy, please refrain from using our platform. We may update this policy from time to time and will endeavour to notify you of any significant changes.
2. What Information We Collect
Registration and Account Information
When you create an account on 44fb, we collect the following information:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Username and password (encrypted)
- Bank or mobile banking account details (for payments)
Identity Verification Information
To ensure secure service and prevent fraud, we may request the following information during identity verification:
- Copy of national identity card or passport
- Proof of address (utility bill or bank statement)
- Documents verifying ownership of the payment method
These documents are used solely for identity verification purposes and are stored with the highest level of security.
Financial Transaction Information
Details of every deposit and withdrawal transaction are securely recorded in our system. This includes:
- Date and time of transaction
- Amount (money)
- Payment method (bKash, Nagad, Rocket, Upay)
- Transaction reference number
Usage and Technical Information
When you use our platform, the following information may be collected automatically:
- IP address and device information
- Browser type and version
- Page visits and session duration
- Game history and activity logs
- Cookies and similar tracking technologies
3. How We Use Your Information
44fb uses your personal information only for the following legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | For creating, verifying, and overall management of your account. |
| Payment Processing | To successfully complete deposit and withdrawal transactions. |
| Security and Fraud Prevention | To prevent unauthorised access, fraud, and money laundering. |
| Customer Support | To resolve your issues via live chat and email. |
| Responsible Gaming | To monitor your gaming habits and identify and prevent problematic behaviour. |
| Service Improvement | To improve platform quality and user experience. |
| Promotions and Communication | To inform you about bonuses and offers, where you have given consent. |
We process your information on the following legal bases: (a) the necessity of performing our contract with you; (b) compliance with legal obligations; (c) our legitimate business interests; and (d) where applicable, your explicit consent.
4. Sharing Information with Third Parties
44fb does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, we may share information in the following limited circumstances:
Payment Processors
To complete transactions, we share the necessary information with mobile banking service providers such as bKash, Nagad, Rocket, and Upay. These organisations operate under their own privacy policies.
Game Providers
Game providers such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming may access gameplay data. This information is used to ensure game fairness and technical functionality.
Legal Authorities
In the case of a court order, lawful investigation, or legal obligation, we may be required to provide relevant information to the concerned authorities.
Technology Service Providers
Limited information may be shared with trusted technology partners for cybersecurity, data storage, and platform operations — only as required to deliver the service.
5. Security Measures for Your Information
44fb uses industry-standard security technology to protect your personal and financial information. Our security measures include:
- SSL/TLS Encryption: All data transferred between your device and our servers is encrypted.
- Data Encryption: Stored sensitive information (passwords, payment details) is always kept in encrypted form.
- Firewall and Intrusion Detection: Our server network is protected by advanced firewalls and continuous monitoring.
- Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
- Regular Security Testing: Our systems go through regular security audits.
Alongside technical measures, we also take organisational steps. Only authorised staff have access to your personal information, and they are bound by strict confidentiality obligations. Access to information is controlled on a need-to-know basis.
If a data breach occurs that could seriously affect your rights, we will notify you in a timely manner.
6. Data Retention Period
We retain your personal information for as long as it is needed for the original purpose or to fulfil legal obligations.
- Account Information: For the duration the account is active and for a minimum of five years after it is closed.
- Financial Transaction Records: Long-term retention in accordance with legal requirements.
- Communication Records: Up to three years for customer service purposes.
- Cookies and Browsing Data: After the session ends or a maximum of two years (for persistent cookies).
After the set period, data is securely deleted or irreversibly anonymised.
7. Cookie Usage Policy
Cookies are small text files stored on your device. They help our platform remember your preferences and provide a more personalised experience.
Essential Cookies
Essential for the core functionality of the platform. Without these, the site does not work properly. These cookies cannot be disabled.
Functional Cookies
Used to remember your language preferences and login session. These improve your experience but are not essential.
Analytics Cookies
Help us understand how our platform is being used. This information is used to improve service quality.
You can control or disable cookies by changing your browser settings. Please note, however, that disabling cookies may limit some functionality of the platform.
8. Your Rights and Controls
Every user of our platform has the following rights regarding their personal information:
Access
You have the right to know what information we hold about you. Upon request, we will provide a copy of your information.
Rectification
If any of your information is incorrect or incomplete, you may request a correction. It is our responsibility to update accurate information.
Erasure
In certain circumstances you may request that your personal information be deleted, though this may not be possible where legal obligations exist.
Restriction of Processing
In some cases you may request that the processing of your information be restricted, such as while a dispute about accuracy is being resolved.
Data Portability
You may request to receive your information in a structured, commonly used format.
Objection
You have the right to object to the use of your information for marketing communications or profiling purposes.
To exercise these rights, contact our customer support team via 24/7 live chat or email us at [email protected]. We will endeavour to respond to your request within 30 working days.
9. Protection of Minors
44fb strictly provides services only to individuals aged 21 or above. We do not knowingly collect personal information from minors.
If we learn that a person under the age of 21 has created an account, we will immediately delete that account and all associated information, and cancel all related transactions.
If you suspect that a minor is using our platform, please contact us.
10. Policy Changes and Updates
44fb reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:
- By displaying a notice on the main page of the website.
- By sending a message to your registered email address (for important changes).
- By changing the "Last Updated" date at the top of this page.
Continued use of the platform after changes have been made will be considered your acceptance of the revised policy.
11. Contact Us
For any privacy-related questions
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact us through the following:
To learn more, please also read our Terms and Conditions and Responsible Gaming pages.